Privacy Policy
Last updated: 29/03/2026
1. Who we are
This website is operated by Vicky’s Crochet Hub.
If you have any questions about this policy or how your data is used, you can contact us at:
hello@vickyscrochethub.com
2. What information we collect
When you use this website, we may collect:
- Your name
- Email address
- Shipping and billing address
- Order details
- Any information you provide through contact forms
We only collect the information needed to process orders or respond to enquiries.
3. How we use your information
We use your information to:
- Process and deliver your orders
- Contact you about your order
- Respond to messages or enquiries
- Improve the website and customer experience
We do not sell or share your personal data with third parties for marketing.
4. Payments
All payments are processed securely through trusted third-party providers (e.g. Stripe, PayPal, Revolut).
We do not store your payment details on our website.
5. Cookies
This website uses cookies to:
- Ensure the website works properly
- Improve performance and user experience
- Remember your preferences
You can disable cookies in your browser settings at any time.
6. How we protect your data
We take reasonable steps to keep your personal information secure and protected.
However, no method of transmission over the internet is 100% secure.
7. How long we keep your data
We only keep your information for as long as necessary to:
- Complete your order
- Meet legal or accounting requirements
8. Your rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to how your data is used
To request this, please contact us at:
hello@vickyscrochethub.com
9. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
This website is designed and maintained by JZ Web Design.