Terms & Conditions
Welcome to Vicky’s Crochet Hub. By using this website and placing an order, you agree to the following terms.
1. Products
All items are handmade crochet products.
Because each piece is made by hand, slight variations in colour, size, or design may occur. This makes every item unique.
2. Orders
Orders are processed once payment has been received.
You will receive an email confirmation after placing your order.
We reserve the right to cancel or refuse any order if necessary.
3. Pricing
All prices are listed in EUR (€).
Prices may change at any time without notice.
4. Shipping & Collection
We offer delivery and/or collection depending on the option selected at checkout.
- Orders are usually prepared within a few days
- Delivery times may vary
- Collection details will be arranged after purchase (if selected)
We are not responsible for delays caused by postal services.
5. Returns & Refunds
Due to the handmade nature of our products, we do not accept returns or exchanges unless the item is faulty or damaged.
If you receive a faulty or damaged item, please contact us within 3 days of receiving your order and we will do our best to resolve the issue.
6. Safety Notice
Some of our handmade crochet items may include small parts such as safety eyes or decorative elements.
These products may not be suitable for very young children. Adult supervision is recommended during use.
Not suitable for children under 3 years of age.
Please ensure items are used appropriately and checked regularly for wear or damage.
7. Use of Products
Our crochet items are made with care, but they should be used appropriately.
- Adult supervision is recommended for small children
- Items are not intended for rough use
8. Contact
If you have any questions about your order or these terms, please contact:
9. Changes to Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page.
The website design and hosting services for this site are provided by JZ Web Design.